UK-based Global Production Company.

Introduction

A UK-based global production company faced significant operational challenges despite its strong market presence.

• Size: [Team size]
• Target: [Target market]
• Market: [Industry/region]
• Product/Service: [Core offerings]
• Years in Activity: [Number of years]

(Feel free to fill in the placeholders as needed.)

Challenge

An “Ecosystem of Tools”… while this term may sound impressive, its reality was far from ideal. In a sprawling sea of software choices, the company was juggling more than 50 different tools globally across various departments and locations.

Key problems included:

• Teams working on disconnected platforms.
• Complex workflows for project management, resource planning, quality control, timesheets, production, finance, and vacation tracking.
• Lack of integration between departments and locations, resulting in inefficiencies.

The breaking point came when one of their biggest client accounts was at risk of leaving due to disorganization and a lack of transparency.

Solution

When Skills Workflow stepped in, the first priority was to fully understand the company’s processes, team dynamics, and tool usage across departments and locations. This deep dive ensured that no critical need was overlooked during implementation.

Our approach included:

1. Mapping Existing Tools: Identifying how the 50+ tools were being used and where overlaps or inefficiencies existed.
2. Standardizing Processes: Developing a unified workflow that aligned operations across departments and locations.
3. Customizing Skills Workflow: Addressing gaps in the platform to meet the company’s specific requirements, including building and retaining key integrations.

The solution rollout started with the critical client account that was at risk, ensuring quick wins and rebuilding trust. From there, a phased rollout strategy was implemented across all accounts.

Results

• Tool Reduction: The number of tools used globally was reduced from over 50 to approximately 10, significantly cutting software costs.
• Standardized Processes: Streamlined workflows enabled smooth project sharing and resource planning across locations.
• Improved Client Relationships: The company retained its critical client, who eventually adopted Skills Workflow internally after witnessing its success.

This transformation not only resolved immediate challenges but also positioned the company for long-term efficiency and growth.

‍

I was really impressed with how Skills Workflow helped us cut down from over 50 tools to just one. It simplified our operations, reduced costs, and made a real difference in improving client relationships across our global teams.